Frequently Asked Questions
1. How long does shipping take?
Our standard delivery time is 7–15 business days, depending on your location.
A tracking number will be provided once your order has been dispatched.
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2. Do your sunglasses offer UV protection?
Yes. All our sunglasses provide UV protection for everyday wear, helping shield your eyes from harmful rays.
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3. What materials are your products made from?
Our pieces are crafted using carefully selected materials and refined finishes, chosen for both style and durability.
Product specifications may vary slightly depending on the design.
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4. Will the product look exactly like the photos?
Yes. All product images represent the design and details accurately.
Please note that slight variations may occur due to lighting and screen settings.
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5. What is your return policy?
We offer a 30-day return guarantee.
If you are not satisfied, please contact our support team for assistance.
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6. How can I contact customer support?
You can reach us at:
support@dioreastore.com
We respond within 24 hours (Monday–Saturday).
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7. Are your collections limited?
Yes. Our collections are released in limited quantities to maintain exclusivity.